Cross Compliance: Guide to Cross Compliance in England 2015 (GCCE 2015 v1)

More information

Contact RPA

Customer Service Centre (CSC): 0845 603 7777 (Monday to Friday 8.30am – 5pm, closed on weekends and public holidays).

RPA Livestock Identification Helpline: 0345 050 9876


Rural Payments Agency
PO Box 300
S95 1AA
Please quote your Single Business Identifier (SBI) for all enquiries.

To complain to RPA, write, email or telephone. Full guidance about how to complain or appeal is available online.

Contact British Cattle Movement Service (BCMS)

BCMS helpline: 0345 050 1234
Curwen Road, Workington
CA14 2DD

Other useful contacts

Animal and Plant Health Agency
01932 341111

Animal Reporting and Movement Service (ARAMS)
0844 573 0137

Defra helpline
0345 933 5577

eAML2 movement reporting service helpline
0844 335 8400

Environment Agency
03708 506 506

Food Standards Agency
020 7276 8829

Forestry Commission national office
0300 067 4000

Health and Safety Agency – Advisory Team
0300 003 1747

Historic England (formerly known as English Heritage)
0870 333 1181

Natural England
0845 600 3078

01767 680 541

Veterinary Medicines Directorate
01932 336911

The Farming Advice Service – if you need help

The Farming Advice Service (FAS) is funded by Defra to provide free, confidential advice to farmers and farming industry advisers to help them understand and meet requirements for cross compliance, ‘greening’ and, from 1 January 2015, water protection and the sustainable use of pesticides.

Call their helpline on 0345 345 1302 or search for more information on the Farming Advice Service online.

Legal notice

This guidance is not the law. It’s designed to help you comply with cross compliance. For more information, or to read the legislation, go to and search ‘cross compliance’. For legal advice, contact a legal professional.

The main EU regulations relating to cross compliance are as follows (this list is not exhaustive):

Regulation 1306/2013
Regulation 640/2014
Regulation 809/2014

You can also refer to ‘The Common Agricultural Policy (Control and Enforcement, Cross- Compliance, Scrutiny of Transactions and Appeals) Regulations 2014’ which sets out all the GAECs.

If the regulations or our interpretation of them change, we will publish more information to let you know.

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