More information
Contact RPA
Customer Service Centre (CSC): 0845 603 7777 (Monday to Friday 8.30am – 5pm, closed on weekends and public holidays).
RPA Livestock Identification Helpline: 0345 050 9876
Email: csc@rpa.gsi.gov.uk
Address:
Rural Payments Agency
PO Box 300
Sheffield
S95 1AA
Please quote your Single Business Identifier (SBI) for all enquiries.
To complain to RPA, write, email or telephone. Full guidance about how to complain or appeal is available online.
Contact British Cattle Movement Service (BCMS)
BCMS helpline: 0345 050 1234
Address:
BCMS
Curwen Road, Workington
CA14 2DD
Other useful contacts
Animal and Plant Health Agency
01932 341111
Animal Reporting and Movement Service (ARAMS)
0844 573 0137
Defra helpline
0345 933 5577
eAML2 movement reporting service helpline
0844 335 8400
Environment Agency
03708 506 506
Food Standards Agency
020 7276 8829
Forestry Commission national office
0300 067 4000
Health and Safety Agency – Advisory Team
0300 003 1747
Historic England (formerly known as English Heritage)
0870 333 1181
Natural England
0845 600 3078
RSPB UK HQ
01767 680 541
Veterinary Medicines Directorate
01932 336911
The Farming Advice Service – if you need help
The Farming Advice Service (FAS) is funded by Defra to provide free, confidential advice to farmers and farming industry advisers to help them understand and meet requirements for cross compliance, ‘greening’ and, from 1 January 2015, water protection and the sustainable use of pesticides.
Call their helpline on 0345 345 1302 or search for more information on the Farming Advice Service online.
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Legal notice
This guidance is not the law. It’s designed to help you comply with cross compliance. For more information, or to read the legislation, go to www.gov.uk and search ‘cross compliance’. For legal advice, contact a legal professional.
The main EU regulations relating to cross compliance are as follows (this list is not exhaustive):
Regulation 1306/2013
Regulation 640/2014
Regulation 809/2014
You can also refer to ‘The Common Agricultural Policy (Control and Enforcement, Cross- Compliance, Scrutiny of Transactions and Appeals) Regulations 2014’ which sets out all the GAECs.
If the regulations or our interpretation of them change, we will publish more information to let you know.